Reference

Terms & Conditions for Your k200m Account

k200m Terms & Conditions explain how you open, use, and close an account, how wallet activity is checked, and what applies when you enter casino or sports sections.

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k200m Terms & Conditions for Your k200m Account
TERMS SUPPORT

Get Help With a Policy Question

A clear support path helps you understand the Terms & Conditions before an account action is taken. Send us your registered phone number, the relevant policy section, and a short description of the issue. Our team is available every day from 08:00 to 23:00 WIB through live chat and the support email shown on the contact page. Never send a password or full wallet PIN. For a payment question, include the DANA, OVO, GoPay, QRIS, bank transfer, or virtual account reference so we can check the correct record.

Team online

Live chat

Use live chat from the account area between 08:00 and 23:00 WIB for questions about a clause, phone verification, a sign-in restriction, or a request to clarify how the Terms & Conditions apply to your account.

Policy email

The support email is suitable for longer policy requests, including a correction to your account details, a question about data retention, or a request to receive the current Terms & Conditions in a readable copy.

Wallet evidence

If your question concerns DANA, OVO, GoPay, QRIS, bank transfer, or a virtual account, attach the transaction reference and time rather than secret credentials. We use those details to trace the payment status under the account rules.

ACCOUNT SAFEGUARDS

How We Apply These Account Rules

The Terms & Conditions work alongside practical account controls rather than replacing them.

Data handling

We use account, device, and transaction details for access checks, payment matching, support handling, and security review under the Terms…

Cookies and sessions

Cookies can keep your session connected and store basic device preferences.

Account security

Keep your phone number, password, and verification codes private.

Record retention

We retain account and payment records for the periods needed for security, dispute handling, support history, and legal duties.

Policy changes

When wording changes, we publish the revised Terms & Conditions on this page and show the effective date.

Change requests

To request a correction, access copy, or deletion where available, contact us from your registered email or account route.

Your k200m Terms & Conditions Questions

These answers address the policy searches we hear most often from Indonesian account holders. They explain where the Terms & Conditions apply, what we may ask for during an account or wallet check, and how to reach us when you need a correction or clarification. If the published wording differs from an older message, the current page and its effective date control.

You can read the current Terms & Conditions on this page before opening or using an account. We publish changes here with an effective date. If you need a copy in another format, contact support through live chat or the support email from your registered account route.

Yes. The Terms & Conditions cover payment matching, account ownership, transaction records, and status checks for DANA and QRIS, as well as OVO, GoPay, bank transfer, and virtual account payments. Use your own payment account and keep the transaction reference if support needs to trace it.

Phone verification connects account access to the number you provide and helps us respond to security or policy requests. We may ask you to repeat the step after a device change or unusual sign-in. Never share a verification code in chat or by email.

Access may be paused when account details conflict, a payment cannot be matched, security activity appears unauthorised, or a legal restriction applies. We may request clarification before restoring access. Eligibility and access depend on local law, so check the current wording for your location.

Send a request through live chat or the support email using your registered contact route. State which detail is incorrect and provide the account phone number. We verify the request before changing records, and we may ask for limited evidence connected to that account.

Closing an account does not necessarily erase every record immediately. The Terms & Conditions allow retention for security, payment reconciliation, dispute handling, support history, and legal duties. Contact us to ask which records remain, why they are retained, and whether a deletion request is available.

They cover conduct and account rules across casino and sports areas, including Live Roulette Gold, Aviator Crash Game, football, badminton, and basketball markets. Individual game or market rules may also appear before entry. Access remains subject to local law and the account status shown to you.

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